Episode 18

Growth Challenges: Communication

Hosts Brian Jones and Patience Jones are kicking off “Growth Challenges,” a new series focused on the challenges faced as they grow. In this episode, we talk about how internal communication can break down and what to do to guard against that.


  • All the ways your firm communicates – even the ones you don’t think about
  • The telltale signs that communication isn’t working
  • Why communication matters – it’s not just about feelings
  • How to fix broken communication
  • The ways to keep communication breakdown from happening in the first place

Episode Resources

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